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You are always completely safe at Cubex

5th January 2020

Keys dangling in sun - cubex clinic front window









In light of the UK government’s announcement regarding England entering lockdown on 5th January 2021, we would like to re-assure you that, as an essential service, we will remain open and we are striving to ensure that the new lockdown restrictions have as little impact on our service delivery as possible.

Your hearing health is important to us and as we are considered an essential service so we are here and will continue to provide a level of support to all our patients which will include “in clinic” essential care for those that require it. We are open for all “in clinic” consultations this week and throughout this period but please note that this will be on an appointment only basis and availability may be a little reduced.


You are always safe at Cubex…

Cubex Audiology follows advice, recommendations and guidance from the UK’s audiology professional bodies and uses government guidelines to ensure we continue deliver care safely and responsibly. This will always be in-line with official public health, NHS and government advice on COVID 19 with input from the infection prevention society and content from WHO Research

We have carefully considered and assessed the risk for you and our team, and implemented protocols to ensure that everyone stays safe and well whilst under our care in clinic.

See what you can expect from us and what we expect from you.

If you would like to attend for an “in clinic”  consultation then please call the customer services team on 020 7935 5511 or email . Our Audiology and Customer Services team are available Monday to Friday, 10am-4pm.

If calling outside of these hours, please leave a message, and a member of the team will get back to you as soon as possible. Please note that it is likely that you will receive a quicker response if emailing.


Further information about what to expect from your visit to Cubex

What we expect from you What you can expect from us

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