FAQs
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Do you supply more than one kind of hearing aid/ what type of hearing aids do you provide?
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Why does my own voice sound strange when I’m wearing the hearing aid?
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How long is the trial period? What happened if I am not satisfied with the aids?
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Why should I buy my hearing aids when I can have them free from NHS?
1. Why do I need two hearing aids?
If you have a hearing loss in both ears, the use of two hearing instruments has great advantages. It will help you to localise better where the sound comes from; speech discrimination in noise will be much easier; the aid will slow down the regression of your hair cells on both sides. To get a full picture, hearing at the same level with both your ears will give you a far clearer sound.
2. Is there any cure for Tinnitus?
Tinnitus is often, linked to a hearing loss, but not always. If the tiny hair cells of the cochlea are damaged, the cochlea becomes less good at discriminating sounds, and your hearing is affected. The most common way of alleviate tinnitus is to wear a hearing instrument.
Treatment may include counselling, relaxation therapy and stress management and advice on the use of hearing aids, white noise generators (WNG) and environmental sound enrichment. Practising relaxation and taking time out for yourself can also be a great help.
3. How much a new hearing aid will cost me?
Hearing aids varies in cost depending on the technology chosen. Higher price does not always mean smaller, it means better efficiency in all listening situations. Hearing Aids prices varies from £1800 to £5000 for a pair of latest technology hearing instruments. Your hearing system should be chosen accordingly to your needs and personal requirements.
4. Why do I need to wear my hearing aid every day – all day?
Getting used to wearing hearing instruments can take some time. The more the aid is being worn, the quickest the brain will adjust. Also, processing the sound can be a bit of an issue. Making sure that the brain can still cope with separating the background noise and the speech, following a speaker who talks quickly, finding “missing words” in a sentence… All those problems can occur due to a lack of clear sound reaching the brain. Stimulating the brain with sounds is an important factor for a successful listening.
5. Do you supply more than one kind of hearing aid/ what type of hearing aids do you provide?
We provide a wide variety of hearing instruments from world leading manufacturers to perfectly match your hearing loss and personal preferences. We supply an extensive range of hearing instruments, from as little and almost invisible CIC ones to the most elegant, state-of-the art BTE and a team of hearing aid specialist always ready to help you take the right decision.
6. How long does it take to get used to the new hearing aids?
The world is a noisy place. Often people with perfect hearing are able to suppress interfering noises by concentrating on the sounds they wish to hear. However, if you have had a hearing impairment for some time you may have lost this ability. Your hearing instruments will re-introduce you to many sounds you may have forgotten, e.g. the ticking of a clock, paper being crumpled, the clicking of heels on the floor, birds chirping, children laughing, etc. but getting used to hearing these sounds again might take some time. Therefore, have patience in getting used to the new acoustic ambiance.
7. Why does my own voice sound strange when I’m wearing the hearing aid?
In some circumstances, hearing your own voice can sound strange or louder, sharper… Quite often this is due to the fact that one has not heard his/her own voice for a long time. The other reason can sometimes be, is the fact that occlusion is occurring. Occlusion is the feeling that one’s voice sounds as if it was echoing in a barrel. This is due to a strong amount of lower frequencies which vibrate in the skull. It is possible to correct it by changing the acoustic in the aid.
8. Can you suppress background noise completely?
Background being too loud is a usual complaint regarding hearing instruments. Some hearing aids wearer can have difficulty hearing in background noise. There are two reasons for this:
a) The technology used - the older systems weren’t able to reduce background noise, therefore speech and noise were equally loud, making it really hard for the wearer to distinguish between the two. The latest types of hearing instruments are now able to reduce some background noises accurately and raising the speech on top of it, enhancing the clarity. No hearing instrument will reduce the noise completely as it is now technologically possible.
b) The difficulty of processing sounds – if you had some sort of hearing loss for a period of time and didn’t wear any hearing aids, your brain’s ability to listen to speech had deteriorate. This has nothing to do with the instruments, though. It is the individual who is concerned. However some techniques such as “LACE” can help you enhance your listening and communication skills, retraining your brain to recognise forgotten sounds.
9. How long is the trial period? What happened if I am not satisfied with the aids?
The trial period for hearing instruments is 30 days. It starts from the day you are fitted and follow up visit will be programmed during the 30 days to make sure you get the best from your instruments.
In the absolute case where you will not get along with your hearing instruments, a full refund will be given minus a 10% retention fee which will cover for your visit test and trial of the Hearing Aids.
10. Why should I buy my hearing aids when I can have them free from NHS?
Firstly, the waiting time for an appointment with the NHS whether it is for a new aid a repair or an adjustment is far greater than privately. With us you will not be put on a waiting list.
The range of choice in terms of technology is really limited within the NHS and the systems are mostly Behind-the-ear systems. We supply an extensive range of hearing instruments, from as little and almost invisible CIC ones to the most elegant, state-of-the art BTE.
A hearing instrument will be chosen regarding your lifestyle and needs with a qualified Hearing Aid Audiologist, while the NHS Audiology will tend to have only one suitable system for everyone.
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